What Do You Do When Nothing Seems To Work?


You know the scenario. Your hiring manager needs a qualified slate of candidates. They escort you to your desk when you arrive at work explaining the pain they are experiencing. Or perhaps, if you work virtually as I do, there are the impatient voice mail messages, the exasperatedly worded emails and disruptive instant messages serving the same purpose. It’s interesting; you never can find a hiring manager when you are looking for them. But there is no avoiding them when they are looking for you.
The pain of the hiring manager. If people are not hired, schedules are going to slip; initiatives will be in jeopardy; customers will be disappointed; your stock will be impacted and all kinds of calamities. You wonder how you ever became so necessary.
Your response to the hiring manager. You have tried everything.
Return to the core truths; go back to the basics.
I have found that in challenging times, I have the best results when I remember the core truths about recruiting and talent sourcing. I have found these five things to be true.
How to use this truth. The approach is simply this; ask people in your target audience to help their colleagues by recommending them for your position. This “who do you know” tactic will work with emails, InMails, telephone calls, as well as, crowdsourcing on social media. You may be surprised how many times when asked “who do you know?” the prospect will say, what about me?
How to use this truth. When you are marketing your job to the target audience, use language that keeps them up to date on what is going on. In fact, your opportunity may be informing them as to what the new state of the art in their profession is. This tactic of appealing to the prospects need to have relevant career knowledge/skills combined with truth #1 (asking for help/referrals) results in a trust building exchange of ideas. In the purest form, this is how relationships are built.
How to use this truth. This is where a recruiter/talent sourcer can use their initiative and separate themselves from the competition. Each profession has created a community like gathering places whether online or in-person events. They have conferences to share ideas. They maintain ties to the academic institutions that produce people in the profession. They exchange ideas in forums or social media or professional associations. The most effective tactic is to become a citizen of this professional community. Residents of the community bring value and earn trust in a community; they do not spam them with job opportunities. Networking works well because of truth #1 and truth #2.
How to use this truth. Throw a party. Call it a tech briefing. Call it a networking event. Call it an eclipse party. Invite everyone that is in your target audience including the people that your hiring managers have rejected based on their resume. You will be surprised how many times people that are rejected on paper are hired in person. Because of truth #1, #2, and #3 events work very well. This is the best part, for every 50 people that show up four hires will result (two immediately and two in the next year).
How to use this truth. On one hand, the SocialTalent survey tells us that our funnel has some inefficiencies in it; some room to improve in the long term. On the contrary, this study suggests that in the short term we might want to expand our talent pool since we may not be reaching enough people to make the numbers work. In this competitive digital era of talent, we may need to rethink our metrics. Call it new math or new predictive analytics. If you are not getting results, try multiplying your outreach. There will be a direct relationship between your outreach and the number of hires. In the end, you will discover that it is just a numbers game.
So, what do you do when nothing seems to be working? You can return to the core truths of recruiting; the things that have worked in the past. It begins with an understanding of people. Regardless of the talent segment, three things are true about the targeted talent. First, people have a desire to help others; second, people want to stay relevant in their professions; and three, people are loyal to their profession. Simply leverage these truths in your outreach. That outreach might be a party. It might be an expanded outreach. One thing is for certain is that foundational activities are correct, then more volume or increased activity may be the easiest and quickest way to recruiting success.